Archive Monthly Archives: April 2010
10 Questions to Ask Before Licensing Your Program
Once you have several products or services that are selling quite well, your customer will begin to ask if you will permit others to use your product as the basis for the training that they are doing.
Continue readingIs Your Business Hard on Your Relationship?
I’ve recently become aware of a new television series out of Canada called, Being Erica, that runs on the Soap.Net channel here in the U.S. Part sci-fi and part soap-opera, it chronicles the life of
Continue readingOS Ticket
Customer service issues are starting to become more of an issue for me, so I began searching for an online ticket solution. I reviewed a number of software systems and online solutions, and finally decided
Continue readingSpring Has Sprung
I'm quite happy to welcome spring back to SE Texas. The leaves have returned to the trees, the azaleas and dogwood are in full bloom, and the new plants (for which I don't remember the name)
Continue reading3 Ways to Improve Customer Service with Help Desk Software
When you start your online business, you have very few customer service issues. Those that do emerge can usually be handled fairly easily via email or a phone call, and you’ll probably resolve
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